MD&I Computer
5414 W 38th Street
Indianapolis, IN46254
FAQ

Order:

We accept visa, master, discover and American express card issued by USA financial institutions. All credit card orders are subject to verification and approval by credit card network system and the orders are ship to credit card billing address only. We will reject orders if the verification fails and ship address mismatch.

Cancel order:

You must make a phone call to inform us when you want to cancel your order. We cannot accept email for the cancellation of an order. If your order has been shipped, your order cannot be canceled

Return policy:

Return for refund:

All return items must be return within 30 days of the invoice or ship date. No items can be return after 30 days.

The returned items must be with the original invoice, its original box and all of accessories.

The customer is responsible for the cost of shipping the items back for refund.

Return for exchange:

If you received the product defective and like to exchange it, you responsible send it back at your expense. After we received it, we will exchange it with the same or equivalent product.

Not eligible for refund and exchange:

No refund for labor fee, shipping and handle fee.

No refund for Software and used computers.

No refunds for motherboards, processors, notebook, special orders items.

No refund and exchange for the items that are physical damaged by users. We reserve the right to check the condition of the returned items before issuing refund or exchange.

No refund and exchange for the items that do not have a matching serail number between the product and the invoice.

Warranty:

All parts have a one years or longer (for example retail box processor come with three year) direct warranty by manufacturers.

MD & I computer offer 30 days D.O.A (Dead on arrive) warranty, make sure you bought or received products in good work condition.After that if these products become defective, customer should contact the prospective manufacturer for quicker and more convenient service.

MD&I Systems have one year carry-in parts and labor warranty. Used desktops and laptops come with 30 days Warranty. The warranty cover hardware problem only, software problem such as virus infected, windows crashed are excluded.

Currently there are no questions and answers.

                                            

 

 

 

                                               

                                   This is a secure online order site*

                                      Last Updated on : March 1, 2012

All trademarks and registered trademarks belong to their respective owners.The product pictures in this site are for display purpose only. Actual product may different from the picture due to fast changing of the computer industry. MD&I Computer is not responsible for any typographical errors.

*it has an industry standard SSL encryption (SSL certificates) and security enhancements to protect your private data during and after transactions.